概要

Assistant manager at Customer services department M&P courier n logistics

工作经历

公司标识
Assistant Manager Customer Service
M&P Express And Logistics
Jun 2018 - Jul 2021 | Islamabad, Pakistan

Lead team of CS 9 agents Floor management KPI & SOP followed

公司标识
CSE
M & P courier logistics
Jun 2018 - Apr 2019 | Islamabad, Pakistan

学历

Quaid-i-Azam University
学士, 艺术学士, B.A‎
Applied Psychology, Sociology
2018

技能

熟练 Advising Clients
中级 Analytical Skills
熟练 Aseptic Technique Knowledge
熟练 Chat Support
熟练 Client Acquisition Skills
熟练 Client Analysis
熟练 Client Contact Skills
熟练 Client Correspondence
熟练 Client Dealing
熟练 Client Dealinng
熟练 Committed to Customer Satisfaction
中级 Conversation Analysis
熟练 Conversation Management
熟练 Customer Acceptance
中级 Customer Acquisition Skills
中级 Customer Acquisition Strategies
熟练 Customer Analysis
熟练 Customer Care Representation
熟练 Customer Commitment
中级 Email List Management
中级 International Client Dealing
熟练 IT Support Responsibilities
中级 Knowledge of Development 
中级 Marketing Skills
熟练 Operations Management
中级 Presentation Skills
熟练 Problem Solving Skills
中级 Process Operations Handling
中级 Proficiency In Vein Puncture
熟练 Receptionist Duties
熟练 Relations Management Skills
熟练 Schedule Appointment
熟练 Spreadsheet Navigation
熟练 Team Coordination
熟练 TECEPYION=
中级 Technical Writing
熟练 Transaction Record Management
熟练 Typing Skills
熟练 محادثة المبيعات
熟练 عمليات خدمة العملاء

语言

中级 旁遮普语
中级 英语
中级 乌尔都语